Privacy Policy
Natural Tea House Privacy Policy
Last Updated: April 2025
At Natural Tea House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases through our online store.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us through our website
- Participate in promotions or surveys
This information may include:
- Name
- Email address
- Postal address
- Phone number
- Payment information (credit card details are processed securely through our payment processor and are not stored on our servers)
- Purchase history
- Communication preferences
Automatically Collected Information
When you visit our website, certain information may be automatically collected by our servers and third-party analytics tools, including:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
- Time and date of visits
- Click path through the website
- Other standard web log information
We may use cookies, web beacons, and similar tracking technologies to collect this information and enhance your browsing experience.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Provide customer service and respond to inquiries
- Send transactional emails regarding your orders or other purchases
- Send marketing and promotional communications (with your consent)
- Improve our website, products, and services
- Monitor and analyze usage and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Service providers who assist with our business operations (payment processors, shipping companies, email service providers)
- Professional advisors, such as lawyers, accountants, and insurers
- Government authorities, law enforcement, and other parties when required by law
- Business partners, with your consent, for marketing purposes
We do not sell your personal information to third parties.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
- The right to data portability
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.
Cookie Policy
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: admin@naturalteahouse.com